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Posts Tagged ‘support’

Customer Support Executive @ Aakshrey HR Solutions, Hyderabad

February 13th, 2010 Admin No comments

Author: NANDAN

Posted: Sat Feb 13, 2010 10:49 am

Customer Support Executive
Aakshrey HR Solutions

Experience: 0 – 2 Years
Location: Hyderabad / Secunderabad
Compensation: Rupees 1,00,000 – 2,50,000
Education: UG – Any Graduate – Any Specialization,Graduation Not Required
PG – Any PG Course – Any Specialization,Post Graduation Not Required

Industry Type: BPO/ITES
Role: Associate/Sr. Associate -(NonTechnical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile
• Should possess effective verbal communication skills
• Fluent with good thought processing
• Should know basics of computer
• Should have 6 months experience in calling.
Job Description
To handle customer queries of Domestic customers. To work with a process which deals with satellite navigation.
Keywords: call center, bpo, technical support, customer support, voice, tele calling, domestic,dayshift, sales, process associates, csr,cs,tsr,ts
Company Profile
Aakshrey HR Solutions specializes in providing workforce solutions (Permanent Staffing, Temporary Staffing, Outsourcing, Payroll & Benefits Management) to various IT, ITES, BPO, HR and other Service Industry companies.
Contact Details

Company Name: Aakshrey HR Solutions
Executive Name: Praveen Kumar
Address: Aakshrey HR Solutions
32/a Megha Hills
Madhapur
Hyderabad
HYDERABAD,Andhra Pradesh,India 500081
Telephone: 91-40-40123344

Exp. Technical Support Team Manager @ Dell International Service

February 2nd, 2010 Admin No comments

Author: NANDAN

Posted: Tue Feb 02, 2010 12:21 pm

Technical Support Team Manager (3 – 4 yrs)
Dell International Service India Pvt. Ltd.

Location:Hyderabad/ Secunderabad

Key Skills:Great interpersonal skills, excellent communication who can understand services and they would be having great personality. Specialization:Technical/Process TrainingJob Function:Operations/Customer Service/Telecalling/BackendIndustry:CRM/CallCentres/BPO/ITES/Med.TransQualification:Post Graduation –
Others -Post Graduate (Others -Relevant Stream)

School & Graduation –
Others -Graduate (Others -Relevant Stream)
Level:Middle – Manager, Assistant ManagerExperience: 3 – 4 yrs. Job Details:
Lead technical support team-monitors and assists management in the implementation of key initiatives that improve business processes and customer service delivery.

Additional Information:
Walk in interview
Plot No. 42 Hitec City Layout Madhapur Hyderabad 500081
Time: 10am to 4pm (Mon-Sat)
Email: careers_hyd@dell.com
To hear more, visit dell.com/careers
Experience: Min 3.5 years experience.

Require Voice Customer Support (Billing & Tech support) @ Pune

January 30th, 2010 Admin No comments

Author: mayoor Posted: Sat Jan 30, 2010 8:13 am We have an immediate opening with Infosys BPO, please find below the details: – There is no Service Agreement/Contract/Bond with Infosys BPO now onwards. – B.E/B.Techs who have got the final aggregate of above 60%, need not apply. Eligibility Criteria for candidates # Excellent Communication Skills. # Minimum qualification – Graduation/Diploma (10+2+3).Even post graduate can also apply. # Should be willing to work in shifts or 24/7 environment # Should be willing to relocate to Pune / Bangalore # Should be willing to work in a voice process Job Description: Process: Voice Customer Support (Billing & Tech support) Designation: Process Executive Experience: 0-2 years Job Location: Pune/ Bangalore Interview Schedule: Date:1st February 2010 Time: 10.00 AM to 2.00 PM Rounds Of Interview: 1. Personal Introduction 2. Essay Writing 3. Operations 4. Versant 5. Aptitude. Venue Details: SRAOSS #8-3-976/93, Sai Tej Shalivahana Nagar, Srinagar Colony, Ameerpet, Hyderabad. Landmark: Opp road of Satya Sai Nigamam Function Hall Gate No: 2 Note: Those who have been disqualified in the first round previously can again attend the interview. Plz carry your updated CV for interview. Sunita S | HR Executive Off :040-23746306 Email : sunitas@sraossinc.com SRA OSS INDIA Pvt. Ltd. #8-3-976/93 | Shalivahana Nagar Srinagar Colony | Hyderabad-073 Website : www.sraoss.com

Exp. Desktp Support Engineer @ Kanak Global – Hyderabad

January 29th, 2010 Admin No comments

Author: kaya Posted: Fri Jan 29, 2010 10:22 am Desktp Support Engineer Kanak Global Experience:3 – 5 Years Location:Hyderabad / SecunderabadEducation:UG – Any Graduate – Any Specialization PG – Any PG Course – Any SpecializationIndustry Type:BPO/ITESRole:Associate/Sr. Associate -(Technical)Functional Area:ITES/BPO/KPO, Customer Service, Ops. Job DescriptionResponsible for troubleshooting issues on Windows,Linux and MAc operating systems. Responsible for giving support to end client on desktop and laptop issues Desired Candidate ProfileSkills Needed:2.5-4 yrs of experience in desktop support Should have 2-4 yrs of experience working on Windows,Linux or Mac operating systems. International call center experience will be an added advantage. Excellent communication skills. Company ProfileWe are a placement firm providing our services to various industries. Contact Details Company Name:Kanak Global Website:http:// www.kanakglobal.com Executive Name:Sravanthi.G Email Address: careers@kanakglobal.com Telephone:44565758